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About Clink

What is Clink?

Clink is an intuitive, mobile app that allows you to save with its easy-to-use platform that invests a portion of your money into a diversified portfolio to provide a return. It was developed by financial industry veterans who recognized how intimidating saving and investing can be to the average individual.

Who is Clink for?

Clink is for anyone who is looking to build a more financially-secured future at any age. It’s never too early to start saving, but investment options can be complicated and difficult to understand. Clink provides a simple, straightforward and free way to invest and grow your savings. It delivers a hassle-free, mobile-based approach.

How does Clink work?

Clink puts the power of saving in your hands. Our free platform links your checking account to your Clink account and allows you to determine how much money you would like to contribute to a diversified portfolio and how often. The Clink scheduler allows you to easily pick what days you want to add money to your Clink account and determine the set amount. You can make changes to this setting at any time. Clink makes saving easy by associating the process with shopping and dining activities. Going out to dinner or doing some online shopping? You can set a percentage of your bill that will be automatically added into your Clink account and invested in your stock portfolio. Simply link your credit card to your Clink account to shop and save.

How can I access Clink?

Clink is available both on iOS devices via iTunes and Android version that will be available in Google Play.

Where is my money being invested?

Clink manages your investment portfolio based on how aggressive or cautious you would like to be. The money from your Clink account will be placed into a portfolio of Exchange- Traded Funds (ETFs). An ETF is an investment fund traded on the stock exchange and holds assets such as stocks, commodities, or bonds. ETFs are ideal for your investments because of its low costs, tax efficiency and stock-like features. Clink currently uses Vanguard based ETFs. Specifically, a basket of 6 different one. Our current portfolio holds the following ETFs: VOO, VWO, VCIT, VGK, VTIP and BND.

How are my stocks selected?

Clink’s algorithm applies a low-risk portfolio that’s right for you based on the “Modern Portfolio Theory.” The Modern Portfolio Theory is all about diversification and is the key to maximizing return with minimal risk; it emphasizes that risk is an inherent part of higher reward.

Is my account insured?

The investments you choose through Clink are held by Apex Clearing Corporation, a brokerage and clearing firm that works with many of the most innovative investment services. APEX CLEARING is a member of FINRA, SIPC. You can learn more about them here: https://www.apexclearing.com

Does Clink store my bank login information on its servers?

No, Clink does not store your banking details. Your banking credentials are only used once to authenticate and verify that the account belongs to you. All credit card information is stored by ENVESTNET, a leading provider of unified wealth management technology and services to investment advisors. Clink is an SEC Registered Investment Adviser.

Creating an Account

How do I create an account?

To create a Clink account, simply download the app, enter your details, and link your checking account to the platform to start investing. If you prefer, you can also set up your Clink account online and enter all the relevant details from your laptop or tablet then download the app to start investing in your future

How long does it take to Approve and transfer funds to my Clink account?

If you are using micro deposits to verify your bank, the entire process can take 5-6 business days to link your bank and transfer funds. After your Clink account is complete and verified, it takes 1-3 business days for micro deposits to appear in your linked bank account. Your next step is to confirm those micro deposits in the app and your bank will be linked. At this point, the transfer will be requested and will become available within 2-3 business days. After your bank is linked and verified, future deposits will take 2-3 business days.

If you are using your bank login information to link your bank with Clink, your transfer will be available within 2-3 business days.

Business days are Monday through Friday, with the exception of federal banking holidays.

Why do you need my Social Security Number (SSN)?

As a financial institution, The Patriot Act requires that Clink obtain, verify and record information that identifies each person opening a Clink account. We require your SSN to ensure you are a real individual.

What security does Clink have in place to protect my personal details?

Clink uses bank-level security measures to protect your personal information. Clink is hosted on Amazon’s server service and your password, social security number, and other sensitive data is are all encrypted to ensure maximum protection. Our mobile and web applications communicate securely using SSL and 256-bit encryption.

How do I add funds to my account?

You can automatically schedule funds to be added to your account by selecting the amount and specific dates you would like it to move from your checking account into your Clink account where it will be placed in a diversified portfolio. You can also schedule a percent of your spending (every time you use your credit card) to be added to your Clink account after transactions.

Does Clink require a minimum investment amount to open an account?

There’s no minimum investment with Clink. If you utilize the Clink scheduler, the least amount you could invest on a continuous basis is on $1 daily.

I forgot my username/password. What do I do?

If you’ve forgotten your login details, please select the “Forgot username/password” at the bottom of the login page and follow the instructions. If you’re still having trouble, please reach out to customer service, (please insert support email).

Can I close my account at any time?

Yes, you can close your Clink account at any time. Please remember to withdraw your funds before closing your account.

Your Clink Funds

Can I choose my investments?

Clink is designed to simplify investing. We have several investment portfolio options based on how aggressive you would like to be with your investments. Therefore, you cannot select specific stocks to invest in but our system helps you to get the best return for your investment.

Can I see which ETFs are part of my Portfolio?

Once your Clink account is active and you savings start flowing from your checking account into your Clink Account, we will start purchasing the ETFs which comprise your portfolio and you’ll be able to see how much money you have in each ETF via your “Portfolio” tab in the Clink menu.

Will I always get a return from my investments?

There is always some risk associated with investing. However, if the market goes down, some of its components will go up ensuring maximum reward for your investment. Although each asset class within your portfolio by itself may be quite unpredictable, the volatility of your entire portfolio can be quite low.

Is there a limit to how much money I can invest at one time?

There is a $15,000 daily limit.

Can I withdraw my money whenever I want?

Money withdrawals can be done at any time. There are a few rules and regulations that need to be followed when withdrawing money.

1. If your money is invested then it will take 3 days to settle with our custodian brokerage Apex clearing and another 2 days to arrive in your account

2.The only way your funds would be delayed is if you made a deposit manually or a scheduled deposit. There is an anti-money laundering law that requires that the Funds sit for 5 business days before any withdrawal can be made.

3. When withdrawing your funds you might only be able to withdraw a portion of what you have because of the 5 business day anti-money laundering law. Once the holding period is satisfied you could withdraw the rest of your funds.

Does Clink Charge any Fees for managing my account?

Clink will start charging a flat fee of $1 a month for managing your account (up to $5,000 of balance). When your balance is over $5,000 we charge 0.25% of your total balance annually.

No additional charges apply. Historically Clink was completely free but in order to continue to grow and provide the best service we can we need to generate revenues.

However, any of our users who signed with us until July 1st 2016 will not be charged going forward and we will honor our commitment to them to supply our services free for life.

The current list of fees that Clink or the Custodian may change for irregular services or occurrences are as follows:

Funds Transfers Automated Clearing House (ACH) Deposit or Withdrawal - Free

Returned ACH - $30/occurren

* Deposits and Withdrawals in the Program are regularly done by ACH transfer.

How is Clink different from other savings apps?

Some other savings-based apps put your money into a low-interest savings account but Clink invests your money in an Exchange Traded Funds (ETF) which provides a higher return for you

International

What countries is Clink operating in?

Clink is only available for U.S. residents. There are plans for expansion and we will post updates of availability in other countries as we continue to grow.